To get quick responses in emergencies and to handle these cases as quickly as possible, we created the emergency line #1999. This line is intended for emergency purposes only (fire, accidents, etc.) and consumers are required to use this line only to report life-threatening issues and request immediate intervention by emergency teams.

Non-emergency calls will not be processed from this line and customers will be redirected to the Call Center on the number: 0800 791-00, so we ask you to follow this important procedure, so that the emergency line is constantly free for emergency callers.

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In order to identify abuses and losses in the network, KEDS has created relevant divisions that handle these cases with maximum professionalism and seriousness. In order to identify these cases as quickly as possible, KEDS works closely with customers who report these cases.

In case you notice any suspicious behavior of irresponsible citizens you can report the case to the official address of KEDS info@keds-energy.com, through the toll free number: 0800 791 00, social networks or by presenting yourself in the offices closest to KEDS. Your identity will remain anonymous and will be treated in complete confidentiality.

iousness. In order to identify these cases as quickly as possible, KEDS works closely with customers who report these cases.

In case you notice any suspicious behavior of irresponsible citizens you can report the case to the official address of KEDS info@keds-energy.com, through the toll free number: 0800 791 00, social networks or by presenting yourself in the offices closest to KEDS. Your identity will remain anonymous and will be treated in complete confidentiality.